Website Privacy Policy

Data Controller

The company responsible for processing your data under this Privacy Policy is:

TGB GROUP TECHNOLOGIES SL.
Tax Identification Number (NIF): B62649017
Address: Polígono Industrial La Masia c/ L’alsina, parcela 37 nave 3 08798 Sant Cugat Sesgarrigues
Email address: loreta@tgbgroup.es
Website: tgb-group.com
Telephone: 93 818 24 50
Registered in the Barcelona Commercial Register, Volume 33840, Folio 159, Section 8, Sheet B 239212

At TGB GROUP TECHNOLOGIES SL., we recognise the importance of protecting your personal information and are committed to processing it responsibly and in accordance with data protection laws.

This privacy policy is intended to govern all aspects relating to the processing of data belonging to the various users who browse the website or provide their personal data through the different forms available on it.

Personal Data

Personal data is information that identifies you or makes you identifiable. Through the website, in the fields provided for this purpose, we collect the personal data that users provide to us: first name, surnames, email address, telephone number, postal address, town or city, etc., as well as any data they voluntarily provide to us through any social network on which they are registered. In this case, privacy will depend on the settings established by the user and on the social network’s own terms and conditions.

Visiting the website does not require users to provide any personal information. However, if they do provide it, the data will be processed lawfully, subject at all times to the principles and rights set out in Regulation (EU) 2016/679 of 27 April 2016 (GDPR) and Organic Law 3/2018 of 5 December (LOPDGDD).

Purpose, Retention Period and Legal Basis for Processing:

We will process the data provided by users for the following purposes:

Responding to the request or enquiry submitted by the user through the contact form available on the website. We collect and process users’ personal data to handle and manage their request, enquiry or any other submission made through this form. We will retain this data for as long as necessary to fulfil their request and for the period established by law, with a minimum retention period of 3 years.

The legal basis for processing the data will be the consent given by the user by selecting the checkbox accepting our privacy policy before submitting the request. Users have the right to withdraw their consent at any time, without affecting the lawfulness of processing based on consent before its withdrawal.

Improving your browsing experience on the website. We will retain this data until the user withdraws their consent to its processing by deleting the cookies, and for the period established by law, with a minimum retention period of 3 years.

The legal basis for improving your browsing experience on the website is the consent given by the user when accepting cookies. Users have the right to withdraw their consent at any time, without affecting the lawfulness of processing based on consent before its withdrawal.

Managing our social networks and sending you information about our activities and products. We will retain this data until the user withdraws their consent to its processing, and for the period established by law, with a minimum retention period of 3 years.

The legal basis for managing our social networks and sending you information about our activities and news is the consent you give us for this purpose. Users have the right to withdraw their consent at any time, without affecting the lawfulness of processing based on consent before its withdrawal.

Sending communications, bulletins or newsletters about products from TGB GROUP TECHNOLOGIES SL. With the user’s consent, we collect and process their personal data to send them information about our products and services. We will retain this data until the user withdraws their consent to its processing, and for the period established by law, with a minimum retention period of 3 years.

The legal basis for processing the data will be the consent given by the user by selecting the checkbox accepting our privacy policy before subscribing to the newsletter through the form provided for this purpose on the website. Users have the right to withdraw their consent at any time, without affecting the lawfulness of processing based on consent before its withdrawal.

Disclosure or Communication of Personal Data and International Transfers

Your data will not be communicated or disclosed to third parties, except where there is a legal obligation or to service providers associated with the Data Controller who act as data processors.

Our servers are located in the European Union, and, as a general rule, we also engage service providers located within the European Economic Area or in countries recognised as providing an adequate level of protection.

If we need to use external service providers that require personal data to be transmitted outside the European Union or to countries that have not been recognised as providing an adequate level of protection, we will ensure the security and lawfulness of the processing of your data through adequacy decisions, standard clauses, binding corporate rules, derogations or any other instrument approved by the supervisory authority that provides appropriate safeguards for the international transfer of data.

Updating Data

To enable us to keep personal data up to date, it is important that users inform us whenever there has been any change to it. Otherwise, we cannot be held responsible for its accuracy.

Users guarantee that the personal data provided is truthful and that all information supplied reflects the actual situation, is up to date and is accurate, and they undertake to communicate any changes.

Third-Party Data

If users provide TGB GROUP TECHNOLOGIES SL. with data belonging to third parties for any purpose, they guarantee that they have obtained this data lawfully, have previously informed the individuals concerned and obtained their consent to communicate it, and that the information provided is accurate and truthful.

Mandatory Nature of the Information Requested

All our forms mark mandatory fields with an asterisk (*). If users do not complete these fields or do not select the checkbox accepting the privacy policy, the information cannot be submitted.

Rights of Data Subjects

You have the right to access your data, obtain confirmation of its processing and receive a copy of the personal data being processed. You have the right to update it and request the rectification of inaccurate data or request its erasure when the data is no longer necessary for the purposes for which it was collected. You may request the restriction of processing of your data and object to its processing by withdrawing your consent, as well as exercise your right to data portability. Likewise, you have the right not to be subject to decisions based solely on automated processing of your personal data. You may exercise your rights by contacting us at loreta@tgbgroup.es.
If you consider that your rights have not been properly addressed, you have the right to lodge a complaint with the supervisory authority at www.aepd.es.

Processing of Minors’ Data

Anyone who provides data through the forms on this website and accepts its processing declares that they are over 14 years of age, and access to and use of the portal by minors below that age is prohibited. If, at any time, the Data Controller detects that a minor under 14 has provided personal data, we will proceed to delete it. Parents or guardians may also contact TGB GROUP TECHNOLOGIES SL. in any case to block the access account of minors in their care who have registered by falsifying their identity.

Social Networks

The purpose of tools such as Facebook, Twitter, Instagram, etc., or other social networks is to give visibility to and publicise the activities carried out by our organisation. These tools store personal data on the servers of the respective services and are governed by their own privacy policies. We recommend reviewing and reading the social network’s terms of use and privacy policy when registering, taking into account the different settings available regarding the privacy level of the user’s profile on the social network.

The Data Controller also reserves the right to remove from its social networks any information published by third parties that violates the law, incites such violations or contains messages that undermine the dignity of individuals or institutions. It also reserves the right to block or report the profile responsible for these messages.

Cookie Processing

A cookie is a small file that is downloaded and stored on the user’s computer when they access a web page. Cookies allow the website, among other things, to store and retrieve information about the user’s browsing habits or their device and, depending on the information they contain and how the device is used, may be used to recognise the user.

Users have the option to prevent cookies from being generated by selecting the corresponding option in their browser. You can obtain more information by reading our Cookie Policy.

Date of update: 12/06/2026